CD and DVD MASTER SPECIFICATIONS
Please carefully review your master in its entirety before sending it to us. We cannot be held responsible for the contents or quality of the master you submit. It is assumed that once your master is submitted, the content is exactly as you want your finished discs to be. Although the glass mastering process detects a lot of errors, we are not responsible for proofing your master for quality or problems. If there is a problem with your master and a new one is needed, there will be a $25.00 charge, as we will incur courier fees to send it to the plant.
YOUR CD MASTER
CD-R is the preferred master format for your audio or CD-ROM master. All CD-R audio masters should be recorded without interruption in one single session (“disc-at-once”) and be “Red Book” compatible. It is highly recommended that you listen carefully to your CD-R master ONCE (and only once) before sending. The most common reason for failure of the audio master is that it was played too much on a home stereo system (or computer) prior to submission. The equipment at the replication facility is many times more sensitive than home stereo equipment, computer equipment and most studio equipment, and even the slightest damage can cause master failure.
CD-R’s are very easy to damage, so be careful with them.
Previously manufactured, unplayed CD’s can also be used to replicate more CD’s. Ideally, only new unplayed CD’s should be sent as masters, since even a small scratch can create problems in digital transfers.
If required on the finished CD’s, International Standard Recording Codes (ISRC) must be already present on the master CD or CD-R. That is, we can’t add them for you.
We can also, in certain instances, take masters on DAT, Exabyte tape, Zip, Jaz, 9-track tape, external Macintosh HFS hard disk, PC hard disk, Syquest, floppy disk, or as an electronic disc image. These formats all come with certain exceptions and restrictions, so be sure to check with us before submitting in one of these formats.
YOUR DVD MASTER
We accept either DVD-R or DLT for DVD-5 replication.
For DVD-9 or DVD-10 projects, we need two DLT’s - one for each layer (DVD-9) or side (DVD-10).
DVD-R or DLT must be fully authored and ready for replication, unless you have made arrangements for us to secure authoring services for you.